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Have you heard? HANA 2014 is headed to Nice, France. Register now!


HANA2014NICE.jpg


WHEN:           May 21 – 23, 2014

WHERE:        Nice, France

WHAT:           SAP HANA Education, Networking, & More

WHO:             SAP HANA Enthusiasts


SAP and SAPInsider have collaborated to bring you the first event of its kind, HANA 2014. This event connects experts from our partner organizations to SAP customers who are evaluating, implementing, or optimizing SAP HANA for big data and real-time analytics.


Register to attend the pre-conference workshops, Tuesday May 20 and join us at any of the 60+ SAP HANA educational sessions and forums May 21-23. This event allows for endless networking opportunities and the chance for you to be one-on-one with SAP HANA professionals. Ask the experts about your most pressing HANA and in-memory computing concerns, and learn what HANA has to offer your business. HANA 2014 is the event you won't want to miss.


Make sure you’re a part of the excitement by registering now.


Nearly two years ago, I collaborated with my good friend Steve Lucas on Does SAP HANA Replace BW? (Hint: No.) and Does SAP HANA Replace BW? (Hint: No.) - Part 2. Two years have passed, the conversation, and technology, has moved on, and I thought it was time to revisit this conversation. In the meantime, there are over 3000 HANA customers, and my team has nearly 20 active projects as of this month. Exciting times! Here are the questions I'm hearing from customers.

 

With the SAP Business Suite on HANA, is BW dead?

 

Short version: NO!

 

If you move your SAP Business Suite onto HANA and implement the HANA Live reporting layer, then you will have an excellent and real-time Operational Data Store (ODS). Especially if you are a new customer, you might not find it necessary to have SAP BW in addition to HANA Live. If you're an existing customer then you may find that HANA Live takes care of some (or even all) of your reporting needs. There are two major caveats!

 

First, most SAP customers have complex environments with several SAP Business Suites in different countries, and business complexity drives IT complexity. What I see in many cases is that customers want to put BW on HANA first, so they can get used to the technology, learn how to manage the new infrastructure and get a lower risk part of their IT landscape "on HANA". In fact, almost all of my SAP install base customers do SAP BW first. BW is a GREAT place to dip your toe in the HANA ocean!

 

Second, HANA Live solves the problems of Operational Reporting really well! However, BW - when implemented correctly - solves a different set of problems. BW consolidates information from multiple environments - be it geographic, or different SAP components like CRM and SCM. In addition, BW harmonizes master data and provides a single logical target operating model. The SAP Business Suite on HANA does not (and is not intended to) solve these problems!

 

SAP talks about simplifying the platform with HANA. Doesn't BW make things more complex?

 

I have seen SAP Board Member Vishal Sikka talk about the simplification of the SAP landscape. For instance, SAP CRM contains at least 40% duplication of data from SAP ERP, so if you were to combine both systems into one platform, you would see a significant reduction in overall storage and an association simplification in IT landscape. In addition, SAP BW is obviously a duplication of data, when it comes to SAP data stored in another system.

 

It seems likely that in future revisions of SAP BW, SAP will allow a linking of information from SAP BW into the Business Suite, so real-time data won't need to be duplicated into BW. This will also provide more real-time access to data warehouse information.

 

So I wouldn't say so much that BW makes things more complex, but rather that it allows you to encapsulate the complexity of your business in one place - including SAP data from ERP, CRM, SCM and other systems, plus whatever other kinds of data you need from other places in your business.

 

If I'm implementing a new data warehouse, should I implement it in HANA Enterprise or BW on HANA?

 

In my HANA business, there has been a resurgence of data warehouse implementations and this is a common question. What I normally reply to this is that SAP HANA in itself is an excellent database, data platform and application platform. However SAP HANA on its own does not provide a number of the functions that are required in a complex Enterprise Data Warehouse.

 

For those functions, SAP provides the BW EDW platform - BW takes care of SAP security and authorizations, complex hierarchies, non-cumulative data for stock and many other capabilities. In addition, the BW team has worked hard to update SAP BW 7.4 for the HANA generation, with a set of technologies it calls LSA++, which simplify and accelerate the build and operations of an EDW.

 

In short - if you want to build an app, data-mart, data platform or database, then use HANA on its own. If you want to build an Enterprise Data Warehouse, then use BW on HANA.

 

So SAP are still investing in BW?

 

Yes - more than ever, in my opinion, with the latest BW 7.4 version. If you're interested in the detail, there is a good Roadmap available, but the short version is that the BW team have invested to take advantage of the HANA DB. This means faster data loading, fewer layers of information, more agility. It allows you to mash-up BW and non-BW data (if you have a mixed license that allows for this) and real-time with batch. Plus, a lot of the tooling has been reworked. The BW guys have been hard at work and BW 7.4 is a real step change.

 

In addition, because BW uses a very low level of HANA calculation (lower than you can model in HANA Enterprise), for complex reporting requirements and query structures, BW on HANA can be much more flexible and performant than HANA Enterprise. If you're interested in the detail, there is a good explanation by BW lead Thomas Zurek. Yes, in some cases, BW on HANA is more capable than HANA Enterprise.

 

In addition, SAP changed the license late last year, and whilst you should check license detail with your sales rep, you should find that your license allows you to load data into HANA via BW, but then use all the HANA modeling tools to build data-marts, if you so wish. This is very useful for the build of custom data-marts in BW on HANA, though remember, you lose some of the BW functionality by doing this so it must be done with care.

 

What about cold data. Does BW on HANA support this?

 

Yes, and it supports it very well with the NLS connector for Sybase IQ. We find that for data warehouses larger than 5TB in Oracle, that a good portion of that 5TB is cold data that is rarely accessed. In this case, it doesn't make sense to buy expensive in-memory hardware to store the cold data, and it makes sense to store it in a separate store. SAP allow this in BW via a connector for Sybase IQ for Near-Line Storage.

 

So your older, non-changing data becomes stored in IQ and is visible the same way in BW and this improves the TCO equation for HANA significantly. If you have a smaller BW system then this won't be necessary but it is a great addition for large-scale systems.

 

Should I implement BW on-premise, or in the cloud?

 

You should do whatever suits your business. I'll be honest with you, most of the BW customers I deal with are big: 5-10TB Oracle or IBM databases, which require large HANA clusters of 10-20 HANA servers (including Dev/Test/QA/Prod/HA/DR plus growth), and right now, most of those customers are still buying on-premise hardware. For large-scale systems, it seems that on-premise may still have a lower TCO, and they also require a lot of network capability, which can be a concern in the cloud.

 

But I'm not sure this is indicative of the future and we are starting to see a shift with some customers considering large BW systems in the cloud - usually the SAP Cloud for large systems. In addition, we see a lot of use of the SAP BW on HANA Trial Edition which runs in the Amazon Cloud, and the Amazon Cloud is also now supported for smaller BW systems, which is also an option. In addition, there will be partner clouds by companies like EMC and T-Systems in 2014, and I'm expecting this to be a serious consideration for customers who have an existing outsourced datacenter agreement.

 

Final Words

 

I'm going to end this blog by stealing Steve's words from his original blog, because they are still perfect 2 years on.

 

So back to the original question: Does HANA replace BW? I suppose the answer is: No. But putting a statement out there like "if you haven't deployed BW you shouldn't" would be incredibly irresponsible. HANA is definitely many things (A database for BW, a high-performance analytical appliance, a platform for new applications), but matching the entire "system" known as BW point-for-point is a huge project for any company.

 

I have no doubt in my mind that most of you who have BW systems today would agree and some people will disagree with me (it’s guaranteed and I expect Inmon/Kimball quotes aplenty), and spurring on conversation was certainly part of the objective.

 

BW is here to stay - it's just changing with the modern HANA based system. And if you're a customer considering what to do with BW - my advice is simple. Put it on HANA.

Once again this year, ASUG is offering several pre-conference sessions at the annual ASUG/SAPPHIRE conference in Orlando.  My colleague Thomas Jung and I will be hosting a full day hands-on session called "Application Development Based on ABAP and SAP HANA" focusing on SAP HANA Native Development as well as ABAP on HANA. If you are an ABAP developer looking to find out how HANA will affect your daily work, then this session is exactly what you are looking for. We will begin the day with roughly 2 hours of lecture covering several topics including an overview of ABAP on HANA, HANA Native Development, modeling in HANA, SQLScript, oData and server-side Javascript services in HANA, and finally SAPUI5. Afterwards, we will get you right into the system and provide you with a step-by-step instruction guide taking you through several aspects of SAP HANA Native Development and ABAP.

 

Exercises include:

  • Development environment setup
  • Consuming a HANA view from ABAP via an external view
  • Creating an extended view via CDS in ABAP and consuming it via OpenSQL
  • Various SQLScript exercises leveraging database procedure proxies and ABAP Managed Database Procedures (AMDP)
  • Creating oData, server-side javascript, and gateway services
  • Creating user interfaces with SAPUI5

 

We will provide the systems, all you need to do is register and show up with your laptop, ready to get your hands dirty. The pre-conference takes place on Monday June 2nd, 2014 from 8:30am to 5:00pm. Make sure to register soon as space fills up fast and this session is limited to 60 registrants.

 

If the developer topic is not really your cup of tea, but you want to get an overview on SAP HANA, the SAP HANA Product Management group is also hosting another full-day seminar called “Comprehensive End-to-End Introduction to SAP HANA” at the same date and time. The session offers an introduction to all the capabilities of the SAP HANA platform. Each of the product managers will present on their particular focus area, so you will be getting the information straight from the topic expert themselves.


See you in Orlando!

In the transportation industry, knowing what markets are growing versus those that are declining can make a big difference to the bottom line.  Our data science team recently worked with a major railway in North America. This railway is using Data Science and Big Data to better understand market growth and erosion. This is of great strategic importance, since it impacts future company performance.

 

The railway has found it relatively easy to compare year over year financial results, but they wanted to identify details at a more granular level to gain deeper insight. For example, how much is growth or erosion attributed to macro-economics compared with performance?  For areas showing year over year growth, was performance in line with expected growth?  Should the company exit certain markets, or aggressively grow others? Which customers and locations are most profitable?

 

The railway has no shortage of data. From a volume perspective, there can be multiple years of structured sales and operations data, complemented by thousands of macro-economic indicators, structured and unstructured customer data, competitive information, and even social data. From a complexity point of view, there are hundreds of thousands of combinations (location "x" products "x" customer) that must be validated against thousands of distinct market indicators. Fortunately, the framework of developed by SAP's Data Science team helped the railway gain answers to the questions asked.

 

SAP’s Data Science team developed unique forecasting models that reside on the SAP HANA platform, and the results can be viewed via SAP BusinessObjects Dashboards and SAP BusinessObjects Explorer views. Crucially, the models separate company performance from market performance at all levels of the hierarchy. Instead of looking at year-to-year comparisons occasionally, growth and erosion can be quantified and ranked at any point in time at all levels. Forecasts are more accurate, and can be updated regularly with the latest data.

 

Data_Science_color_logo.pngAt the C-suite level, the company can assess future financial performance and where and how assets should be deployed. For each business area, management can assess how well they are performing; not just how much the overall market is growing. Account managers can assess where their corporate clients are growing the business, and where it is eroding. Data Science and Big Data go beyond forecasting future performance. Strategic insights are possible too. Is pricing a factor for lost business, and how does customer service impact the business? Where is business growing most, and where are the biggest challenges?

 

In summary, SAP is able to fulfill the promise of Big Data by combining a flexible platform, a range of important software applications, and data science as the secret sauce. For more information, visit www.sap.com/bigdata.

 

Follow David Ginsberg, SAP's Chief Data Scientist, on Twitter at @DavidWGinsberg

Sarah Williams* is a millennial. And like most millennials, Sarah has student loans.  To put herself through college, she worked overtime as a restaurant server; however that was not enough to cover the cost of tuition, rent, car payments, and text books.  Sarah graduated in 2013 with over $31,000 in student loan debt.

 

According to the American Student Association, today, in the US, there is somewhere between $902 billion and $1 trillion in total outstanding student loan debt, and in 2013, the average American student graduated with about $29,000 in debt.  Add interest onto that number and incorporate the struggle to gain employment after graduation and you have a recipe for years of living paycheck to paycheck. Ask most millennials and they will tell you: it’s not fun.

 

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However the University of Kentucky, a state and federally funded public institution teaching 28,000+ students, is determined to make a difference. In an effort to use data and analytics to improve graduation rate (avoiding a hike in tuition costs) and to achieve operational efficiencies, the University of Kentucky (UK) transitioned away from its large data warehouse and went live with the in-memory data analysis capabilities of SAP HANA in March 2012.

 

According to an ROI study by IDC, by running SAP HANA, the school will achieve:

     -$6.17 million in benefits (discounted) over five years

     -509% return on investment of the SAP HANA purchase

     -Payback in 9.5 months


In addition, UK will save an average of $210,800 per year in increased tuition over five years by improving its graduation rate through the use of analytics enabled by SAP HANA.


The ROI study also projected many technological benefits due to SAP HANA.  They include:

     -Up to 420 times faster data reporting than the legacy system (large data warehouse)

     -Up to 15 times improvement in query load times

     -Average data compression improvement of 77%

     -Up to 87% reduction in extract, transform, and load (ETL) times

     -Up to 80% of data updated in real time

 

With the in-memory data analysis capabilities of SAP HANA, The University of Kentucky can view granular reporting data in minutes rather than days.  Now, UK has real-time access to information on student performance and can detect the need to provide personalized services to struggling students much earlier, significantly reducing the likelihood that the students will leave school. By reducing attrition and increasing the graduation rate, the university will bring in more tuition dollars without raising cost.

 

Although the University of Kentucky can’t completely relieve the stress of student loans, by utilizing SAP HANA for its in-memory computing, the university is making a proactive effort to save funds, avoid hikes in tuition rates, and increase the efficiency of operations and staff.  The university is now better achieving its mission of providing higher education to as many students as possible.  And for students like Sarah Williams, the effort is appreciated and makes the difference between eating instant noodles for dinner each night and affording fresh groceries.

 

Read the original blog release here.

 

Follow me on twitter: @CMDonato and on LinkedIn.

 

*Name has been changed to protect the privacy of the individual.

This blog post originally appeared on SCN on SAP Business Trends.

Swaziland – bordering South Africa and Mozambique with a population of only 1.2 million, is the country hardest hit by HIV/AIDS. 25% of the adult swaziland.jpgpopulation and a staggering 40% of mothers are affected by the virus. Swaziland has also seen its life expectancy drop from an average of 58 years in 2000, down to 50 years in 2011. Part of this is because of extreme poverty, lack of education, and limited healthcare.


But there is hope and Royal Swaziland Sugar Corporation (RSSC) plays a significant role in the development of rural Swaziland with over 6,000 people currently involved in sugar cane production. The importance of the sugar sector to Swaziland’s economy is unprecedented, accounting for 59% of agricultural output, 18% of GDP, and 35% of agricultural wage employment. Since RSSC produces two-thirds of the nations’ sugar, they’re afforded the opportunity to give back to the community by providing for the people in many ways:


  • Managed housing for ALL employees and dependents within the estates’ various towns and villages. Aside from employees, another 20,000 people live on the estates as well.
  • Two healthcare facilities focused on primary healthcare and HIV and TB prevention
  • 1st class primary education for the children at a private, English speaking school  (and much more)

 

RSSC’s vision is to be a leading producer and marketer of sugar and renewable energy, so they turned to SAP (becoming the first SAP Business Suite powered by SAP HANA <SoH> customer in Africa). The challenge? To revamp and simplify their IT landscape through modernization focused on eliminating disparate systems and reducing costs from lack of visibility and over expenditure.

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“SAP as a company stood out from an innovation and cost standpoint and because of its global presence. From a technology platform perspective, SAP’s SoH could deliver on RSSC’s requirements for the future,” said Rob Coombe, RSSC Group IT Manager.

 

RSSC aims to reduce the planning process from two weeks, to a few hours. And the company will also gain immediate visibility into areas where value is lost. From a leak in a pipe, to more accurate predictions on amounts of water and sugar cane required for the factory, these estimates could cost RSSC over $100,000 per day if not on target. “We can now dedicate more time and resources to innovation and less to ‘keeping the lights on’. With SAP Business Suite powered by SAP HANA we now have a modern, competitive analytics engine with comprehensive integration, so we can offer more benefits to the farm, the factory, and the families here at RSSC.”

 

In the future, Royal Swaziland Sugar Corporation intends to integrate with myAgri® Agriculture Management Software, SAP’s Farming Solution, allowing for continued innovation with an organization that is providing a positive footprint through housing, healthcare, and education in a nation that needs it. Recent stats show that Swaziland is in the stabilization phase of its HIV epidemic with infection rates dropping slightly from 2008 to 2013 and with companies like RSSC doing their part; the Swazis can keep hope alive
.

Learn More about RSSC's Journey Here

 

Connect with me on LinkedIn & Twitter

 

This blog originally appeared on SAP Business Trends

Trust you had a good time at Hadoop Summit Europe in Amsterdam. SAP, ranked fourth in Big Data market share by Wikibon, we certainly did. We were pleased to be able to share our Big Data story and strategy with so many.

 

It was a pleasure and a privilege to meet so many of you and to be part of such a marvelous event. It is rapidly growing with over 750 attendees this year up nearly 60% from last year – showing the growth interest around Big Data in Europe. And in such an amazing venue in such a beautiful city. Though it was a quick, work focused trip I really enjoyed my time in Amsterdam. I just love the city. My travels back home were smooth and I hope that yours were safe and uneventful as well. I really enjoyed the event and opportunity to share what SAP is doing around Big Data, Hadoop, predictive analytics and to validate why SAP was ranked #4 for Big Data market share by Wikibon. in its “Big Data Vendor Revenue and Market Forecast” report. - read it here


The survey looked at Big Data market share based on hardware, services and software revenue. SAP was ranked 4 out of 74, a very respective showing indeed, behind IBM, HP, and Dell, all known for their hardware, and all respected SAP partners.

 

I really enjoyed being in the same space as, and being able to interact with, some remarkable companies, like Hortonworks, a respected SAP partner with whom SAP has a reseller agreement, Wandisco, Splunk, MapR, Cloudera and so many others. I also found it extremely valuable to be offered, and have the ability to be able to attend so many informative sessions. To me the video that kicked everything off at the beginning the keynote sessions on day 1 really struck a chord with me – comparing the Big Data revolution of the information age to the industrial revolution. And it rings very true and the disruptive changes just keep coming. Look at the impact of 3D printing is having on the world, from value chain to evaluating postponement - moving production closer to the end point. Big Data properly applied can have the same disruptive impact on business models and processes. I also liked the reference Mike Gualtieri of Forrester made in his keynote about companies only looking in the light – at the areas and data they see and understand - and ignoring the vast amounts dark data they have. And the need for Data Scientists to help companies shed light on the dark areas and enable Big Data projects. This is why SAP provides services so customers can engage design thinking experts to uncover critical business needs and opportunities. Services that can range from a one-time expert advice session to ongoing management and support enabling customers to quickly gain value from their Big Data – learn more about SAP Services here. SAP Data Science can help organizations define and implement a Big Data strategy, transforming volumes of data into clear business insights and to optimize execution to maximize business performance. The SAP Data Science team can help you define a specific plan for your business by offering: industry-specific business knowledge, differentiating data science along with visualization and decision support - learn more about SAP Data Science here.

 

And of course this is a Hadoop show. There were a number of session of great value and I found •Rob Bearden, CEO, Hortonworks, keynote on the first day and Shaun Connolly, VP Strategy, Hortonworks keynote on the second day very interesting. Hadoop is a part of the SAP Big Data story and a part of the SAP HANA platform for Big Data ecosystem. Ideally data is held and processes happen in the best place; one optimized for the given activity or use case. As I have noted Hortonworks is values SAP partner and SAP actually has a resell agreement with Hortonworks.

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While many of the people I spoke with understood the synergies and interactions between Hortonworks and SAP, some still came with a perceived conflict between the two. Timo Elliott,  who was at the show, did a great blog on the synergies of Hadoop and SAP and how they are complementary entitled No Hadoop Isn’t Going to Replace Your Data Warehouse. – read it here

 

Hope you got true value out of Hadoop Summit Europe 2014 and I wish you well on your Big Data journey. Hope to see you at Hadoop
Summit San Jose 2104 in June or next year in Amsterdam.

 

  • Watch the keynote David Parker, VP Big Data, SAP, gave at Hadoop Summit Europe about how to change your world with Big Data. Watch it here
  • Learn more about how the SAP HANA Platform for Big Data can help you take a simplified approach to making data work for you, along with Hadoop, to help you derive true value from Big Data for your business at: www.sap.com/bigdata.

Last week SAP announced that all our solutions powered by SAP HANA, as well as HANA itself are now available via subscription. I think it’s important to note that not only are HANA and our core business suite software licenses available via subscription, but more importantly they are available in the SAP HANA Enterprise Cloud (i.e. hosted and managed in our data centers).This means that for any company that wants to pay by the month and get the world’s best business application suite running on the fastest data platform on the market, they can!

 

Put simply - we are making a promise that organizations who choose SAP will get the best cloud based industry solutions at the lowest TCO which business users will absolutely love, and best of all they can buy in whatever manner they prefer! 

Our vision for SAP is to become the business cloud company powered by HANA. You can't do that unless you actually have your core software available via subscription in the cloud…hence the reason for the announcement. What this really means in the long term is that we are all in on the cloud and making it easy to do business with SAP.

 

More broadly, the announcement continues to drive our “HANA Everywhere” strategy, which simply put is to make HANA a core part of every type of business application available.

 

Since we first launched HANA in 2011, literally thousands of customers have made the decision to leverage HANA to transform their business from batch oriented to real-time. When we started that journey, we introduced a new “per gigabyte” licensing model that a company would purchase up front (which you still can and should feel free to do so!). The fundamentals of the license are still the same – i.e. per gigabyte, but as a monthly subscription option I believe that we will see an even more dramatic acceleration in the adoption of HANA.

 

Choice actually matters…

As you may know, we introduced the SAP HANA Enterprise Cloud (HEC) last year,  which enables companies to run their SAP software solutions on our cloud infrastructure in SAP’s datacenters.  It’s a simple model. We own and operate the infrastructure and provide managed services so our customers don’t have to deal with the expense and commitment involved in buying and installing hardware. This means software purchases remain capex investments, but deployment on SAP’s systems becomes an operating expense, reducing costs for customers dramatically.

This is a transformative move, enabling enterprises to shift their entire investment model from capex to opex, leading to huge savings. While still supporting the “classic” model of licensing software through up front purchases, leveraging our new subscription-based offering opens an incredible array of interesting choices for net-new and existing customers. Enterprises now have more choice from SAP than with any other enterprise software company on the market. SAP HANA is available on premise, in the SAP Cloud, in the Amazon Cloud, in partner clouds, and in virtual environments. In other words, HANA is Everywhere!

 

A simpler landscape

What I like the most about all this is that the end to end solution is dramatically simplified by offering everything in a neat and simple cloud package. We run SAP HEC securely from SAP’s 16 regional data centers around the world.  With more than 15,000 professionals in our service delivery centers, SAP Services will help customers migrate to SAP HANA Enterprise Cloud simply and efficiently. In fact, we are expanding our global presence even more to comply with local restrictions and regulations and make it even easier for our customers, regardless of their location. Of course, all SAP data centers are in-memory centric to dramatically simplify the IT landscape and include high-end servers optimized for enterprise mission-critical workloads.

 

Consider what really matters to you and your company

I will go back to my earlier statement: “…organizations who choose SAP will get the best cloud based industry solutions at the lowest TCO which business users will absolutely love and best of all they can buy in whatever manner they prefer!”

This is what I believe matters:

1) Will your business users love it and use it? Yes.

2) Will it dramatically simplify your landscape? Yes.

3) Will your organization be more nimble because of this? Yes.

4) Will it fit your preferred financial model? Yes. 

5) Will it save you money? Yes.

 

We’re already helping customers such as McLaren, Schaidt Innovations and Levi Strauss transition their landscapes from on premise to either hybrid or full cloud models without disruption. Many others are moving their business step by step to the cloud.  Uni-Select, a North American auto parts distributor will be using SAP HEC to deliver BI content containing specific operational KPIs for warehouse management activities and workflows such as budgeting, planning and consolidation. SAP HEC will allow Uni-Select to significantly accelerate their daily operations reporting along with budgeting, planning, and consolidation processes while reducing risk. This is a key benefit for Uni-Select as they have very limited resources. Overall, the project acceleration and unique capabilities of HANA will provide Uni-Select with a competitive advantage with significant impact to their bottom line.

 

Stories like this just fuel my passion for SAP HANA whether it’s on premise, in the cloud or both. Let’s see where we can go from here…and our competitors will have to update their powerpoint slides.

Recent reports referring to “Heartbleed” (see more at http://heartbleed.com), describe a vulnerability that potentially affect a lot of hard and software vendors – and their customers! It is stated that the vulnerability could potentially allow an unauthenticated, remote attacker to retrieve memory from a connected client or server, using an Open SSL library. Due to a missing bounds check in the handling of the Transport Layer Security (TLS) heartbeat extension, an attacker could exploit this vulnerability. As a possible result, the disclosed portions of memory could contain sensitive information that may include private keys and passwords.

 

SAP takes any security-related report very seriously, and has immediately started an evaluation process to determine, if, which and how SAP product lines might be affected. The evaluation process is still ongoing since a multitude of application scenarios require a proper evaluation, quality measures and execution, but at the current state of investigations SAP has no indications that SAP HANA Platform is affected by this vulnerability.

 

Background: the SSL/TLS protocol can be used to encrypt communication between client and server of SAP HANA, or between SAP HANA servers. In order to encrypt client-server connection for JDBC/ODBC access of SAP HANA Database (or communication encryption in system replication scenarios), customers can choose to use OpenSSL as an alternative to the recommended CommonCryptoLib by SAP.

 

In case OpenSSL is selected and used, SAP HANA Platform uses the OpenSSL library, included and supported in the SUSE LINUX ENTERPRISE (SLES) 11distribution. SLES 11 distribution contains a version of SSL that is not affected by the Heartbleed vulnerability (see http://support.novell.com/security/cve/CVE-2014-0160.html).
Access via http (extended application services of SAP HANA) uses CommonCryptoLib from SAP and is therefore not affected by this vulnerability.

 

SAP will notify customers as new information on this topic becomes available.

Screen Shot 2014-04-03 at 9.37.35 AM.png

 

Problem:


 

I feel the need.

The need for speed.

  - Maverick and Goose (Top Gun)


Sagem, a member of the French aerospace and defense conglomerate SAFRAN, is a global leader in optronics, avionics, and electronics for aircraft. It makes the stuff that enables fighter jets to go fast and outmaneuver adversaries.

In a company like this, there is, naturally, little patience for slow reporting and analysis. Sagem expects its IT systems to be as quick and agile as the fighter jets it helps equip. Having data is only half the battle; to be of value, Sagem needs to be able to quickly access and analyze mission critical information.

As any fighter pilot will tell you, speed and agility are always relative. In a competitive contest, its not just how good you are, but how good you are relative to your competitor.

For Sagem’s IT team, the challenge was improving reporting and analytics performance on the margin.


Solution:


Sagem already relied on SAP’s industry-leading NetWeaver Business Warehouse application for reporting and analytics. Migrating its SAP Netweaver Business Warehouse to the SAP HANA platform, though, opened up the possibility of dramatically improving performance.

This was exactly what Sagem’s IT team was looking for.

SAP Active Global Support delivered SAP MaxAttention helped Sagem migrate its existing NetWeaver Business Warehouse to the SAP HANA platform without disruption, enabling Sagem to dramatically improve reporting speed and analytical agility.


Benefits:


The results were dramatic.

From a technical perspective, with its SAP Netweaver Business Warehouse running on SAP HANA, Sagem saw blazingly fast query execution, data activation and cache execution paired with significant database compression.

Translated into business speak, the company was able to significantly improve the speed with which its analysts could access and analyze mission critical data—transforming information into insight much more quickly and agilely than they were able to previously.

And they were able to do this while avoiding disruptions.


“I have never seen such a successful project in terms of planning. It was delivered on time, notably thanks to SAP MaxAttention services.”

- Thierry Milhe, CIO, Sagem, a SAFRAN Company


That’s the kind of advantage a Top Gun pilot would definitely appreciate.


See Sagem's full success story [link]

Find out how more customers used support to lower costs and help them run better [link]

Learn more about SAP MaxAttention [link]

Well, the University of Kentucky just did. Or, I should say that IDC (in an SAP-sponsored study) just did for the University of Kentucky.

 

The university was looking at how it could better use data about its student body,staff, and facilities. At about the same time, it also sought to increase its graduation rate from 60% to 70% over a 10-year window. To accomplish these goals, the university needed to develop "better and approachable insight" into its operations and the behavior of its students. SAP HANA became the force of choice.

 

IDC conducted the study using its standard methodology and crunched the numbers with input and validation from the University of Kentucky. The study reports that SAP HANA has increased data reporting speeds by as much as 420 times, making granular data available in minutes rather than days! The university now experiences up to 15 times improvement in query load times, and up to 87% reduction in ETL times.

On the business front, an ROI of 509% might seem unreal to some, but that’s what the numbers add up to! Check out the attached PDF for the full story.

 

So, if you are a user of SAP HANA, ask yourself what your ROI is and how soon you might expect to recover your investment. If you need assistance with that, reach out to your SAP account executive or SAP HANA expert and let’s get this conversation started.

The SAP Business Suite powered by SAP HANA was launched in January 2013 to help drive an entire business in real-time for higher business value and dramatically simplify IT for a lower cost. More than 800 companies already acquired the Suite on HANA just one year after its launch. In this series of blog posts, I will continue to share some of those real-time business experiences and value.

 

 

Fire and Rescue New South Wales (FRNSW) is Australia’s largest urban fire and rescue service. Last year, the agency responded to more than 130,000 emergency incidents, from fires and natural disasters to counterterrorism and industrial accidents. To save lives, and keep its thousands of employees and volunteers safe in the process, requires tremendous coordination of data and assets.

 

In 2013, FRNSW along with its sister agencies New South Wales State Emergency Service and New South Wales Rural Fire Service deployed SAP Business Suite on the SAP HANA platform for all operational functions, including finance, HR, maintenance and logistics. They’re already seeing vast improvements, like reports that used to take a day running in seconds. But it’s the predictive possibilities that will be truly transformational for the communities the fire and rescue agencies serve.

 

FRNSW CIO Richard Host told The Australian newspaper that he wanted to use SAP HANA’s real-time capabilities to “fight the tyranny of death and destruction out there.” FRNSW manages a vast network of resources, including 337 fire stations, a central office, a logistics support center, four operational communication centers, a fleet of 645 firefighting vehicles, 14,000 firefighters and volunteers, and a BK117 helicopter. The agency could analyze real-time information to predict what’s likely to happen in the future and make resource deployment recommendations based on that intelligence. “We’ll be able to dispatch crews to areas where they are most likely to be needed,” says Host, “either to put a quick end to incidents or keep them from happening in the first place.” Arson, for example, tends to occur given certain combinations of locality, weather, and time of year, according to Host. And the presence of a fire crew can prevent it from happening. FRNSW will be able to predict the likelihood of fires and other natural disasters in certain areas, offering citizens protective measures to take to keep themselves and their property safe.

 

The ultimate goal is to create a comprehensive view of fire and disaster risk throughout the region with the ability to make predictions up to a week in advance of potential problems. And by marrying their real-time and predictive insight with a mobile application, FRNSW will enable residents to access those predictions and recommendations from anywhere in the state.

 

As population growth and increases in the number and severity of natural disasters raise the demand for emergency services, this real-time transformation will enable FRNSW to respond to the needs of its communities.

 

To hear from FRNSW’s leaders about their experience with SAP Business Suite powered by SAP HANA, check out this video.

 

This post originally published on SCN and has been republished with permission.

As an IT expert working with SAP HANA, we invite you to be part of our inner-circle at an exclusive event: the SAP HANA Operation Expert Summit on May 8-9, 2014 in Walldorf, Germany.

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Don’t expect your standard summit with speakers and coffee breaks – it’s an interactive occasion that welcomes your full participation. Panel discussions and breakout sessions offer unique opportunities to share your experience and ideas with us. We want to hear what you think of SAP HANA operation.

  • What are your pain points or challenges?
  • What advice, tips or tricks do you have for other users?
  • What features would you like to see in the future?  

In addition, speed-networking sessions with SAP experts from the SAP HANA development organization will offer advice on how to best operate SAP HANA — from planning and building, all the way to running. Giving you knowledge and insights you can start using immediately.

 

Space is limited so register now online. Get the full program agenda and see what you can look forward to.

 

You know another SAP HANA operation specialist in your company? Don’t hesitate toforward this message.

 

Let’s keep making progress happen! We look forward to welcoming you in Walldorf onMay 8-9.

 

Warm regards,

Kathrin

 

p.s. Please join us on the evening of May 8 for a casual meet-up and dinner. A great opportunity to meet new contacts and expand your professional network.

In my last blog I presented the SAP panel of judges for the HANA Innovation Award. They are SAP employees selected to represent departments that are instrumental in driving HANA adoption.Today I am thrilled to announce the judges that have been nominated by SAP user groups in Germany, Netherlands, Spain, UK and USA.

 

 

Dr. Marco Lenck

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Dr. Marco Lenck has been the chairman of DSAG since September 2012. He is also member of the DSAG-CIO-Circle. Between 2012 and 2008 he was Board Member with focus on Technology. He started his full-time role as Vice President IT at Rhein Chemie Rheinau GmbH, Mannheim in 1995. Rhein Chemie develops, produces and sells additives, specialty chemicals and service products for the rubber, lubricant and plastics industries. Since 1997 as an executive employee he is responsible for processes and applications and the global coordination of the IT, the operation of the SAP Systems in Europe, the US, China and Japan.

 

 

 

 

 


Rob van der Marck

rob.jpgRob is Managing Director of VNSG which is the Dutch SAP User Group founded in 1988. It is the third largest SAP user group in the world. The user group office has 8 people on the payroll. They are responsible for all activities and publications within the VNSG like the annual conference, seminars, SIGs, websites, magazine, newsletter and apps. Rob has a wide knowledge of SAP. In 1997 he started as a Logistics SAP consultant for an SAP partner in the Netherlands. In 2001 he made a switch to the customer side where he was Manager of the SAP Competence Center at a media distribution company for 7 years. After a short period as independent interim manager he applied for the challenging role within the VNSG in 2009. Rob’s experience with SAP solutions and technology is mainly coming from the business or functional perspective. He is very experienced in assessing the added value of using SAP in business processes. He is familiar with ERP, BI, Portals, PI and BPM. At VNSG they just started to use the SAP HANA Cloud. Through VNSG and SUGEN (SAP User Group Executive Network) he is familiar with the complete SAP strategy. Rob studied Technical Business Administration at the University Twente. He is 44 years old. He lives in the small village Hoevelaken, is married, has three children of 17, 14 and 11 and has a passion for football, running and reading.

 

Xavier Escribano

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Xavier Escribano is the IT Business Intelligence Area Manager and leads BI projects and services at Antonio Puig. His responsibility includes managing 1200+ users in 20+ countries with reporting and analytical tools ( SAP BW, SAP BO, SAP BPC, SAP HANA ), developing data integration projects and defining in house BI strategy. Xavier has worldwide experience rolling out IT projects. His current focus is driving innovation projects and successfully led the first go-live BW on HANA project in Spain silver winner of the Iberia SAP Quality Awards 2012.Xavier has 15+ years experience with SAP technologies. He started his career as SAP Consultant and developed his career in several consultancy companies working for different customers in Spain like Gas Natural, Kraft Foods, TMB, AENA, AC Hotels.

 

 


Owen Pettiford

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Owen Pettiford is an experienced consultant who has been working with SAP and non-SAP systems since 1991. His experience enables him to help clients understand how to extend SAP in ways that are approved by SAP. Since 2005 Owen  have worked with clients to create architectures and designs based on Service Oriented design principles. He has have completed 30+ Enterprise SAP Roadmaps for clients across 12 industry
sectors. Owen heads up  CompriseIT with Dean Wood. Since 2008 CompriseIT have been building apps on top of SAP for many clients and keeping up to date with what is coming next - and helping clientsto understand this and incorporate into their landscapes. Owen is an  SAP Mentor and has a degree in Computer Science. His specialities include SAP Enterprise SOA, SAP Business Suite, xApps, Composite Applications, Service Oriented Architecture, Integration, Business Process Management, Mobility, HANA, SAP HANA Cloud.

 

 

 

 

Mike O’Dell

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Mike O'Dell is the CIO for Raley’s Family of Fine Stores, working with the family owned, California-based grocery store chain since February 2012. He is responsible for driving technology strategy and ensuring that IT meets its mission of providing reliable systems paired with innovative, business-centric solutions. ODell led the technology team through the successful launch of a lauded customer loyalty program involving several system implementations and updates to nearly 130 stores and a strongly collaborative relationship with the business units. His experience before joining Raley's includes 13 years as the CIO of Pacific Coast Building Products, several years as the Director of Information Systems at Wacker Silicones Corporation and service in the Marine Corps.

 

 

 

 

 

Join the conversation on twitter using #HANAStory or follow me @rukso

 

 

 

 

 

 

 

Have you ever been unsure when to best upgrade your production SAP HANA system to the latest SAP HANA release? Are you struggling with picking the right Revision to plan your maintenance on? If so, this blog will provide you with a brief overview of your options, together with recommendations from SAP.

 

It has only been two years since Dr. Vishal Sikka announced the elimination of complexity and delays in the adoption of SAP HANA software by outlining the spirit of timeless software. Since then we have focused on continuously improving SAP HANA and are glad to be able to provide a new SAP HANA release every 6 months.


Following the vision of incremental, but non-disruptive innovation, SAP is strongly committed to supporting all of our SAP HANA powered software by shipping regular corrections and updates. With a growing number of internal tests, we ensure a high quality standard to our customers and always deliver our SAP HANA Revisions in a cumulative and strictly downward compatible fashion.

 

The newly introduced SAP HANA Datacenter Service Point  provides SAP HANA customers with more guidance as to when - and on the basis of which Revision – they should schedule their SAP HANA maintenance stack. It is a point in time - at the end of March and at the end of September - intended to allow better planning of SAP stack maintenance for production environments running on SAP HANA..

 

 

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In conjunction with the availability of the SAP HANA Maintenance Revision, this new concept provides new opportunities to upgrade to a new release of SAP HANA.

 

Under (1), the graphic symbolizes a decision gateway. Targeting customers running SAP Business Suite, SAP NetWeaver BW or Data Marts, powered by SAP HANA in production, this option makes it possible to keep an older SPS running three months longer (line from 1 to 2) while fixing major bugs only. The SAP HANA Datacenter Service Point (3) here serves as landing spot, pointing to the SAP production system verified SAP HANA Revision which customers should update to. Subsequently, only one SAP HANA Revision stream will be used until the next SPS is released. In between (1) and (2), customers can choose to adopt the new SAP HANA SPS at the time of their choosing, depending on their individual requirements.

 

Point (3) also marks the point in time which you should use to plan your SAP maintenance stack for your production environments. Defined to lie in between the SPS releases, i.e. at the end of March and at the end of September, it will be based on a SAP HANA version which by this time will be much more mature, as it has been available for more than three months and running in production enterprise applications at SAP for at least a week.

 

For early birds, and pilots who do not run SAP HANA in productive usage, we propose an immediate switch to a new SPS as soon as it is released. This will allow you to benefit from incremental, but non-disruptive innovation, provided by the latest SAP HANA features and fixes. We hope that the information provided in this blog helps to guide your decision as to the best time to upgrade your SAP HANA system. For more details, please refer to the SAP HANA Revision Strategy document on SAP Service Marketplace.

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